LandscapeAI
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Privacy Policy

Last updated: April 2026

1. Introduction

Welcome to LandscapeAI ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website and services, you agree to the practices described herein.

2. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties:

  • Account Information: Name, email address, password (hashed), and billing details when you create an account or subscribe to a paid plan.
  • Uploaded Content: Photos you upload for AI landscape design processing, text prompts, style preferences, and design parameters you provide.
  • Usage Data: How you interact with our tools — pages visited, features used, time spent, generation history, and saved designs.
  • Device & Technical Data: Browser type, operating system, IP address, device identifiers, and referring URLs collected automatically via cookies and similar technologies.
  • Communication Data: Messages you send us through contact forms, email, or customer support channels.

3. How We Use Your Information

We use collected information for the following purposes:

  • Provide, operate, and maintain our AI landscape design service.
  • Process your uploaded photos and generate landscape design concepts.
  • Process payments and manage your subscription.
  • Communicate with you about your account, updates, and promotional offers (with your consent).
  • Improve and optimize our AI algorithms and user experience.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations and enforce our Terms of Service.

4. Photo Data & AI Processing

Photos you upload are processed by our AI systems to generate landscape design concepts. Important details about photo handling:

  • We do not store your photos, text prompts, or any user-submitted content on our servers after processing is complete. Once your design concept is generated and delivered, your uploaded content is automatically purged from our processing pipeline.
  • Photos are processed on secure servers in real-time and are not retained, archived, or shared with unrelated third parties.
  • We do not sell your photos or use them for advertising purposes.
  • Generated design concepts are derived from your uploaded content and are provided for your personal and professional planning use.
  • You may request confirmation of data deletion at any time by contacting us (see Section 15).
  • We do not use individual photos or prompts for AI model training. No user-submitted content is stored for this purpose.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Keep you logged in and remember your preferences.
  • Understand how you use our service (analytics).
  • Deliver relevant content and measure performance of our marketing.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionality of our service.

6. Data Sharing & Third-Party Services

We may share your information with:

  • Service Providers: Cloud hosting, payment processing (e.g., Stripe), analytics (e.g., Google Analytics), and email delivery services that assist in operating our platform.
  • Legal Requirements: When required by law, subpoena, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their marketing purposes.

7. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit (TLS/SSL) and at rest.
  • Secure authentication and access controls.
  • Regular security audits and vulnerability assessments.
  • Employee access limited to those who need it for service operation.

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Uploaded photos and generated designs are retained for the duration of your subscription unless you request earlier deletion. After account deletion, we may retain certain data for up to 90 days for backup and legal compliance purposes.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, including uploaded photos and designs.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to processing of your data for certain purposes.
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable, to protect your data during international transfers.

11. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), we process your data under lawful bases including consent, contract performance, and legitimate interests. You have rights under the GDPR as described in Section 9 above, and you may lodge a complaint with your local data protection authority.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the revised policy.

15. Contact Us

For privacy-related questions, data requests, or concerns, contact us at:

Email: hi@landscapeai.design